We really work hard to provide personal luggage and travel gear service. We know mishaps can and do occur --you can
count on us to promptly work to solve all problems we know about.
We hope you'll give us a chance to help you with our famous genuine
personal service.
Hi----Just a note to let you know that I received my order, Order on
June 9. It was worth the wait! What a terrific case, it's everything I
thought it would be and more.
I also wanted to let you know that I'm not at all upset over the Mistaken
Identity mix-up with my order. Those things happen. Your staff did a
great job of tracking down the problem and they fixed it with
amazing professionalism. I would be happy to recommend your service and
your products to my friends and colleagues.
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Perfect transaction. First time Ive used this merchant and look
forward to future orders. Highly satisfied.
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Not only was the purchase easy -- with the best price on the web! -- but
the delivery was the fastest ever. Then, when I made a follow-up inquiry by
telephone I was treated especially nice by a wonderful woman who expressed
genuine interest and care. She was most helpful. All in all, a simply
exceptional buying experience!!
Subject: RE: My Order with
BaggageForLESS.com
Thanks, arrived on schedule.
Thought you'd be amused that I came to your site after
unsuccessfully trying to get the same article from Ebags. I had
ordered it for delivery to a hotel prior to leaving the country.
According to all the information on their much fancier website
it should have processed in plenty of time, was in stock, etc. After a
few days of tracking to make sure it would be at the hotel before I
left, the order just disappeared from the site. When I called Ebags to
find out what happened they discovered that the product was really not
in stock, that the order couldn't be shipped and that I should have
received some notification of these events, rather than just being
unceremoniously dropped without a word.
So sometimes, as in the case of your website, less is more.
Thanks again.
Peter
Sr. VP Marketing & Chief Product Officer
I just wanted to let you know
how pleased I was with your company. I must admit that I was a quite skeptical at first
about purchasing online. I had security
issues, I was worried about my bag not arriving and I wasn't real sure about the credibility of your company;
however, everything went smoothly. I
appreciated the quick email responses to my questions as well.
In addition, your company provided very
competitive prices which was the major
attraction for me. In comparison to Nordstrom's, I saved probably over
$50 on my bag, not including shipping.
Your company has earned a loyal customer
and a person that will pass on recommendations to future customers.
Again, thanks for the superior service and
competitive prices.
Bobb
I very much appreciate your help. Your
prices are the best on the web -- I spent some time looking around. I
intend to purchase more luggage in the future from you.
Thanks for your help. I appreciate it very
much.
Susan
I received this luggage tonight and I want to
let you know that I am very pleased with your service. I intend on
ordering more luggage from you in the future.
Karen
Thanks for the speedy reply. You beat
kbtoys.com and barnesandnoble.com by a landslide!!! :-) Looking
forward to receiving the order.
Julie
Just wanted to drop you a line to tell you that
I did receive my luggage and it looks great!! This was my first
luggage purchase on-line and I would not hesitate to recommend you and
your site to anyone interested in saving money on top brand luggage.
Again, thanks and I look forward to buying from your internet site
soon.
Duane
I was extremely impressed with the service I
received on the luggage accessory that I purchased. I was originally
very concerned that the gift would not arrive in time for Christmas,
but found that their estimation of arrival time was almost to the
minute. Will continue to shop with you.
Diane
Thanks, You can be sure that I'll send
family members your way in future for luggage purchases. They
are after all, spread from Ft Worth to Tacoma to
Charlottesville, and we move around a lot.
Captain Al
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Highly satisfied with this transaction. Will look forward to doing business
again.