We asked JetBlue CEO David Neeleman to test
the latest luggage on the market for us. Here's what
the airline exec liked and didn't.
He's practically revolutionized the airline
industry, giving coach passengers not only cheap
tickets but also their own leather seats and
seat-back TVs. Once the stepchildren of the skies,
discount carriers now dominate, thanks in no small
part to him. And yet even David Neeleman, the
charismatic CEO of JetBlue Airways
(JBLU),
has to marvel at what's happening to the humblest of
all products in aviation the wheelie bag.
For years these black, four-walled, rectangular
staples of airport corridors and overhead bins have
been the same, in looks, design and features
incredibly useful, but about as creative as airline
food. But who says you can't reinvent the wheel
or
the wheelie bag? On this day, Neeleman is testing
five of the latest models for us, and clearly,
change is afoot. Today's carry-ons come in bold
colors everything from two-tone green to bright
fuchsia with lightweight, high-tech materials.
They've got new extras to go along with their new
price tags, too, including cosmetics bags,
detachable backpacks and extra wheels. One model
transforms into a cart and trolley that can carry
200 pounds of extra luggage; another sports a
folding chair.
Why the change? To get you to throw out your old
bags, of course, and plunk down anywhere from $80 to
$500 for these new and improved models. Certainly
for luggage makers, the timing makes sense: After
years of the post-9/11 slump, air travel in
particular, business travel is enjoying a
renaissance. All summer Americans have been pouring
into airports and airplanes, and the thinking is, if
they're traveling again, they're going to want some
new luggage.
But how powerful are these new roller bags, and
which are the best? We figured Neeleman would be a
good judge. For one thing, he's no stranger to the
pioneering way, having turned his virtually unknown
carrier into a $1.2 billion powerhouse in less than
a decade. And as the airline's front man, he's the
ultimate road warrior, shuttling almost weekly to
any of JetBlue's 32 destinations, usually on short
overnight trips that require some sort of carry-on
bag.
Meeting him at his company's headquarters in
Forest Hills, N.Y., we roll out our candidates, and
they are no ordinary luggage bags. Our first, the
Swany Smart Cart ($180), looks like any other black
bag until Neeleman turns it over and stumbles upon
its signature feature: a built-in folding chair. The
company's founder came up with the idea after
standing around one too many airport gates waiting
for a flight. It's a nifty idea, but the chair is
less than 2 feet from the ground when deployed, and
measuring just 8x8 inches, it's tiny way too tiny
for the lanky 6-foot-2 Neeleman. "If you can get on
that seat and sit there, you're probably in good
enough shape to stand," he says. Chair aside, the
bag's storage area is one open area with no straps
to keep clothes from sliding around, and it's the
smallest bag in our test. That means it would have
no trouble fitting into any overhead bin, but it's
just too little, Neeleman says. Swany says the bag
is not designed to be a piece of luggage but a
carry-on "accessory." Neeleman has another word for
it: "It's a gimmick," he says.
Next we move to a bag from Samsonite. We have
high hopes for the Sahora Spinners Hybrid Carry-On
Upright ($240), and not only because Samsonite is
one of the biggest names in the business. The Sahora,
a compact, bright-red model with four wheels instead
of two, has generated a lot of buzz with a TV
commercial that shows a woman zipping nimbly through
crowded city streets, rolling the suitcase backward,
forward and sideways. The extra wheels are supposed
to give the bag more mobility, and Neeleman mimics
the ad, trotting the bag behind him, in front of
him, next to him and pivoting around the office.
He's having a great time, but he doesn't think the
extra wheels are necessary since the bag is so small
just under 20 inches long: "Unless you had gold
bricks in it, why wouldn't you just pick it up and
carry it?" Samsonite says the four wheels take all
the weight off the traveler, and we point out to
Neeleman that even he may not want to carry the bag
the length of a terminal at O'Hare. But he has
another beef: the bag's hard-shell surface, which
the company touts as being more durable for stacking
bags. "You don't stack carry-on bags in an overhead
bin, so it's just unneeded," he insists.
We move to Tumi, the upscale label known for
sleek, well-designed, if pricey, luggage. Sure
enough, the brand-new Turn Transporter ($395) is
elegant looking, black with minimalist steel-color
trim. Tumi designers likewise have been trying to
breathe new life into this category: The bag has a
single-tube handle instead of double, so there's
just one pole sticking out of the top. And it has a
neat pivoting handle that's easy to grip. But when
we try packing it with a weekend's worth of clothes,
we discover it's not so hot under the hood. The
interior has thick, seatbelt-like straps to keep
belongings secure, but it's tricky to pull them out
and keep them from falling back in while packing,
something Neeleman finds annoying. "It's not easy to
pack this by yourself," he says. Lifting up the bag,
he says it feels heavy: Sure enough, at 14 pounds,
it's 5 pounds heavier than others its size. Neeleman
says he might be willing to sacrifice weight for
design if the price weren't so high. "I wouldn't
spend this much," he says. He also doesn't love the
style: "It's almost too flashy." One plus: He likes
its separate compartment under the lid of the
suitcase.
We have better luck with our next bag, the
sporty, rugged-looking Lingo from Victorinox Swiss
Army ($200). "Ooooh," says Neeleman. "I like this
one." The bag is an unexpected, two-tone green/gray
color combination, and it has plenty of room and
well-organized compartments inside. Like the Tumi,
the Lingo has a single pole that pulls out of the
bag, but this one has a ball on top instead of a
traditional handle. The design allows the traveler
to grab it from any position and rotate 360 degrees
around the bag; it also means there's only one rod
going through the bag, with pouches on either side
of the bar "less wasted space," says the
ever-practical Neeleman. An outside pocket and
expansion zipper allow for cramming in extra items
(though Neeleman points out one risk with outside
pockets: A carry-on could turn into a checked bag
very quickly). But while this bag is more his style
and closer to his ideal price range than the flashy
Tumi, its $200 price tag makes the discount titan
flinch. Plus, its two-tone green combination
"fog/celery," to be precise is the exact color of
the logo of one of his airline's rivals, Delta's
Song. "The color stinks," he says. He's only
half-joking.
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Swany Smart Cart
Price: $180
Dimensions:
21x11x9 inches
Weight: 6.7
pounds
Maneuverability:

Packing Space: No
stars
Overall:
Comment: Limited
packing space, and its
built-in seat is "a
gimmick," according to
Neeleman.
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Find Delsey's Helium Lite
HERE |
In the end the bag he loves, and
our SmartMoney winner, is the Delsey
Carry-On Expandable Suiter Trolley
($80). And no, it's not because of
its color alone, a crisp bright
blue, but for its innovative design.
Delsey has focused almost entirely
on getting its bags as light as
possible; this one, part of the new
Helium Lite series, uses graphite
for its backbone, the same material
found in lightweight golf clubs and
tennis rackets. At 8.8 pounds, the
bag is just over half the weight of
the Tumi, even though it's the same
size. Throwing it open, Neeleman
likes its roomy compartments and is
glad it isn't cluttered with too
many outside pockets. Indeed, for
his money, Neeleman says this bag
has it all a rugged outer material
that can withstand getting kicked
around, the right dimensions (it
fits easily into the smallest
overhead bins) and a reasonable
price. In fact, at $80, the Delsey
is the cheapest model in our test.
"At the end of the day, I'd go
with this one," Neeleman says. But
maybe that's not surprising: It's
only fitting that the father of
modern-day discount travel would
pick the most practical bag and
the best value. |
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